FAQ

faq

Most Frequent Questions

If you have any further questions, be sure to contact us below.

If you go to our portal, you’re presented 2 options. Pick the Podcasts option to go to that website. Or, click here: diligencemedia.com/podcasts

If you go to our portal, you’re presented 2 options. Pick the Websites option to go to that website. Or, click here: diligencemedia.com/websites

For the packages that are one-off payments, they’re done through Quickbooks. Once an invoice has been sent, you’ll receive an email from Quickbooks/Diligence Media regarding the invoice. Our payment details, the details of the invoice and the net will be all included within the invoice.

You’d be set up on direct debit, and each month you’d be charged x amount depending on what service you chose.

Any of those per/month services have a minimum of 3 months. This means if you needed Graphic Design, you’d stay with us for a minimum of 3 months. Paying each month for 3 months. If you cancel your direct debit before the 3 month period has ended, you’ll be charged x amount. If you paid for 1 month, but still had 2 months left to pay, you would be charged for those remaining months.

In comparison to our competitors, we’re affordable! You see, we have no interest in over charging for our services. Plus, our quality is brilliant. We go up and beyond for our clients as we want your podcast to sound as good as possible!

further faq help

Do you have any other questions?

Just fill in the form and we’ll get back to you.

what we aim for

We provide our clients with industrial, technical, and creative experience

We’re an experienced Media Agency. Your business interests are very close to our heart. It’s vital for us to give you the best experience possible! Whether that’s through our Podcast or Website services!