Diligence Media is continually invested in protecting the privacy of individuals and ensuring the personal information we receive when you visit diligencemedia.com and our partner sites, is secure. This also includes diligencemedia.com pages on other sites, such as our profiles on social media.
The diligencemedia.com “Partner sites” include but are not limited to www.diligencemedia.com
Intellectual Property Rights
All diligencemedia.com (and our partner sites’) intellectual property (including patents, trademarks, copyrights etc.) that appear on our website (including content and software) shall remain the sole property of diligencemedia.com or its licensors. It is strictly forbidden to use our intellectual property or content, without diligencemedia.com ‘s written consent.
- Written consent must be given by diligencemedia.com for our content to be republished
- Content from our website must not be sold or rented
- Content from our website must not be reproduced, duplicated, created derivatively, copied or otherwise exploited for any purpose
- Content from our website must not be redistributed
By using our website, you agree to only do so for lawful purposes, without infringing the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. It is prohibited to harass, distress or inconvenience any other user. This includes sharing offensive content. Content on our website should not be used for marketing related activities without written consent from diligencemedia.com, and you must not use our website for commercial communication.
The Information We Collect
- diligencemedia.com will collect personal information from you when you order or register on our site, as appropriate. You may be asked to enter your first name, last name, or email address etc. For example, by completing a “contact us” form or leaving a comment, we could use that data to help you receive the information or services that you require, or merely to respond to your comment. Submitting this personal information (first name, last name, email address, etc.) is completely voluntary. This information will be retained by diligencemedia.com.
Important to remember: if you submit your information to register for a Webinar and/or Live Hangout that is hosted by diligencemedia.com and a host(s) of another website – the personally identifiable information you provide to attend that webinar and/or live hangout will be shared with and retained by diligencemedia.com AND the other host(s) of the webinar/hangout.
- diligencemedia.com collects information (that isn’t personally identifiable) about your activities when you visit diligencemedia.com
- Date, time and duration – of a visit to the website.
- The amount of data (bytes) transmitted from diligencemedia.com (and our partners) to you – diligencemedia.com and our partner sites use this data to generate aggregated statistics about how diligencemedia.com and our partner sites are used. diligencemedia.com will not use this data to track the activities of users.
- Internet domain name – If you are accessing the internet through a specific domain such as a business (“xbusiness.com) or a university (“xuniversity.edu).
- Information about the computer setup – This can include information on the web browser (e.g., Internet Explorer 8.0, Mozilla Firefox 5.0), the operating system (e.g., Unix, Mac OS, MS Windows), whether you have Java support, the version of Flash (e.g., 10.1 r85), the resolution of your screen (e.g., 1280×800), and connection speed (e.g., DSL, T1).
- Internet Protocol (IP) Address – This can establish your computer’s location on the internet, meaning computers that are hosting Diligence Media and partner sites could send you content and other information.
- The specific pages you access – we will receive each page you request to visit on diligencemedia.com and our partner sites.
- Referring website – If you click on a link to diligencemedia.com or our partner sites on another website, we will receive the URL of that referring website.
- Third-party hosted content – diligencemedia.com and our partner sites may have third-party web content hosted on some pages. This can include embedded videos hosted by services that aren’t diligencemedia.com and our partner sites. For example, content or functionality from the following third-parties may be present on some diligencemedia.com and our partner sites pages: YouTube.com; Facebook.com; Instagram.com; Linkedin.com; TikTok.com
- Third-party web measurement and customisation technologies – These can include cookies which accompany the third-party functionality. For more information, you should look at their own privacy policies. We do not knowingly use third-party content that places a multi-session cookie prior to the user interacting with the content, e.g. by playing an embedded video.
Collecting the Information
- You submit your personal data into the various forms on diligencemedia.com or on our partner sites.
- diligencemedia.com uses third-party providers of analytics including, but not limited to, Google Analytics to analyze the data collected during the visit and persistent metrics cookies to enhance the website, our services, and our advertising. The third-party provider(s) of analytics do not receive personally identifiable information through these cookies and do not combine, match, or cross-reference diligencemedia.com and our partner sites information with any other information.
- diligencemedia.com uses web measurement and customisation technologies (such as cookies) to improve the functionality of diligencemedia.com and our partner sites. This is done by using the data to understand visitor behaviour and optimise your visit. When you visit diligencemedia.com or our partner sites, your internet browser may download and save a “cookie” (a small file), so we can recognise your computer and browser every time you use diligencemedia.com These cookies fall into two categories, based on the length of time they remain active:
Single-session cookies only operate while your web browser is active. When the browser is closed, the cookies are deleted.
Multi-session cookies operate longer than a single session on a browser, which allows a website to recognise a computer or user (for a defined amount of time).
Use of the information
Cookie Information. We use “cookies” to optimise the usability of our site and to enhance our advertising. For example, cookies aid site usability by storing your email address or login ID (but never your password). They will also be used to confirm when you have reached a certain page, i.e. a checkout page, and will inform us on how you interact with our adverts. This will help us personalise the adverts that you see.
Site activity information. We keep track of the following; pages visited, length of visit, links clicked, forms submitted, and downloads.
Access Device and Browser Information. When using a computer or mobile phone (or any other device) to access diligencemedia.com or our partner sites, information may be collected from that device regarding browser type, location, IP address and pages visited
Links. If you click on a third-party link, you are leaving diligencemedia.com (and our partner sites) and are being transferred to an external site. These external sites have their own privacy policies, which we have no control over. We cannot guarantee the accuracy, relevance, timeliness or completeness of their information. We do not endorse the organisations or individuals that we link to. This includes any views they may express or products/services they offer.
CAN-SPAM Compliance. In compliance with the CAN-SPAM Act, our emails will adhere to the following:
- Clearly state who the email is from
- Information on how to contact us (address etc.)
- A clear unsubscribe link and information on how the stop receiving the emails
Opt-Out diligencemedia.com and our partner sites will always provide the option for users to opt-out of receiving communications from us. There will be instructions on how to unsubscribe, located at the bottom of any email the user may receive from us. If a user no longer wishes to receive emails from diligencemedia.com, they can opt-out by clicking the unsubscribe link in the email.
We reserve the right to restrict access to parts of diligencemedia.com and our partner sites. It is your responsibility to keep your username and password confidential (if you have been provided with them).
Use of Testimonials
The testimonials on diligencemedia.com have not been altered, except for the correction of grammar and spelling mistakes, and the occasional shortening. This occurs when the individual has written a testimonial that is too long to be displayed or some information is not relevant to the public.
We receive Testimonials via text, audio or video. They consist of real experiences of individuals who have used our products and/or services. Individual experiences can vary, and we do not suggest they are typical. The experiences of these individuals, in the testimonials, are not necessarily going to be the same as others who have used our products and/or services.
Any comments posted on our website are not the responsibility of diligencemedia.com. diligencemedia.com provides testimonials to share individual experiences with others. However, we are not a forum for them. All testimonials are reviewed by diligencemedia.com staff, and will not be displayed until then.
The views and opinions in the testimonials are those of the individual and not of diligencemedia.com.
This is all in adherence to the FTC guidelines on “the use of endorsements and testimonials in advertising”.
What Control Does the Customer Have Over Their Personal Information?
You can unsubscribe at any time using the link at the bottom of our emails. However, if you wish for us to remove your personal data (name, email and mailing address) completely from our records, then please contact us at [email protected] .
In your browser, you have the ability to block or remove cookies. However, this could affect the usability of our site. Below are some articles on why cookies can be beneficial
You can opt-out of cookie placement from the following third-parties:
To opt-out of Facebook advertising visit –https://www.facebook.com/help/146952742043748
To opt-out of Google advertising visit – https://support.google.com/ads/answer/2662922?hl=en
Google Analytics – https://tools.google.com/dlpage/gaoptout/
Protecting the Information
diligencemedia.com takes reasonable precautions to ensure that any information provided to us, whether collected or voluntarily given, is protected. Access to the information collected or submitted on diligencemedia.com is restricted to employees who require it to carry out their duties.
We will never knowingly collect children’s (under 13) personal data or contact them. Please contact [email protected] to notify us of our receipt of information by children (under 13).
Please do not send confidential/private information to us by email. This is not a secure form of communication. If you do send confidential/private information to us via email, you do so at your own risk. We have a Secure Socket Layer (SSL), and sometimes information will be sent to us securely via this tool. Credit card information and other sensitive information is never transmitted via email.
diligencemedia.com will monitor site traffic with certain software programs to ensure that there are no unauthorized attempts to alter or upload content.
Disclaimer and Limitation of Liability
diligencemedia.com makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to this site.
All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose. In no event shall diligencemedia.com or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Diligence Media has been advised of the possibility of such loss or damages.
Policy Changes and Revisions
If you have any questions regarding this policy or your dealings with our website, please contact us here: [email protected]
Last updated: 7th October 2021